Troubleshoot and get help

HMA is a motherboard-level memory access solution built on customized AMD motherboards. Instead of relying on traditional DMA behavior, HMA uses a low-level motherboard path that is not handled by IOMMU in the same way as conventional PCIe DMA devices. The product is delivered as a customized version of selected AMD motherboard models, with more supported boards planned over time.

HMA separates motherboard-firmware acquisition from communication. HMA performs acquisition, the DMA 75T carries requests and returned data, and the secondary PC receives and analyzes the results. Check compatibility against the exact motherboard, version and software.

HMA is designed for high-speed reading and analysis workflows in authorized environments. Actual performance depends on the motherboard model, BIOS version, receiving-side configuration, and the specific workload.

The current setup starts with the exact motherboard model and PCB revision. HMA performs acquisition in motherboard firmware and the DMA 75T communicates with the secondary PC. Refer to formal announcements for future hardware plans.

HMA operates below the normal host software layer. In the intended authorized environment, the host side does not need extra applications, extra drivers, or repeated system configuration. Users should still verify the exact environment, motherboard model, BIOS version, and compliance requirements before use.

The product uses a flexible monthly subscription model. This keeps the initial entry cost lower and allows customers to use the HMA package with ongoing engineering support.

Yes. Older H2 hardware cannot directly match the new HMA BIOS and motherboard-level transfer architecture. Existing users need to upgrade to an HMA-compatible motherboard to use the current solution.

The core motherboard workflow, BIOS integration, and low-level transfer design are customized and controlled by the HMA team. Third-party vendors may sell similar-looking hardware, but they cannot be assumed to provide the same integration, support, or compatibility.

HMA requires a DMA 75T and a secondary PC. All four motherboard rules remain: AMD excluding ASUS, at least 32 MiB per bootable BIOS bank, a physical CPU-less Flashback button and port, and at least two PCIe CEM slots electrically x4 or wider.

Normally no. The key HMA behavior is integrated at the motherboard and BIOS level. After a clean Windows installation, the host side should not require additional HMA drivers or host software. Always confirm your exact model and BIOS version before operation.

No. The DMA 75T provides communication; HMA performs acquisition in motherboard firmware. The secondary PC receives and processes the results. Confirm device behavior and operating requirements for the supplied version.

The current setup no longer requires the former NIC and optical-link combination. A DMA 75T is still required. Check communication against the actual card and secondary-PC interfaces; arbitrary NICs or nearby models are not automatic replacements.

HMA is designed for high-throughput, stable data reading and analysis. Actual throughput depends on the motherboard, BIOS, DMA 75T communication, receiving machine, and software environment.

HMA uses a different motherboard-level design and does not depend on the same host-side driver workflow. This reduces many maintenance issues seen in conventional dual-PC forwarding products, but the final result should still be verified in the customer environment.

Traditional DMA products may expose PCIe access patterns, driver behavior, or device characteristics. HMA is designed so the data path does not go through the conventional IOMMU-managed route. Compatibility should still be confirmed against the actual motherboard, BIOS, and operating environment.

HMA is designed to keep the host system configuration lightweight, with no extra host-side application or driver. Secure Boot and Memory Integrity compatibility should be validated with the exact BIOS and system build used by the customer.

Check whether the host side requires visible drivers, repeated configuration, or device exposure. A typical HMA deployment focuses on motherboard-level integration, a clean host-side workflow, and receiving-side configuration handled separately.

Updates are provided through the designated support channel when compatibility, stability, or delivery requirements change. Users should verify the exact motherboard model before applying any BIOS update.

The key advantage is motherboard-level integration. The host side does not need additional application software, repeated driver installation, or complex system configuration. The dedicated link is used for transfer while the secondary PC handles receiving and analysis.

The intended HMA workflow does not require host-side background software or an additional host-side driver. Users can review the system environment and compare it with the delivery checklist.

No. Disabling the normal Windows network card is not part of the required HMA workflow. The dedicated link and the normal host network should be understood as separate roles.

Many traditional solutions rely on visible host-side drivers and obvious network-device behavior. HMA is designed around motherboard-level integration and a separate receiving-side workflow, reducing host-side maintenance and exposure.

Check motherboard compatibility by exact model and PCB revision, then confirm the DMA 75T and secondary software requirements. Product information, technical resources and support remain separate pages.